Great Fortune Design Hotel & Spa

I don’t even know where to begin. My stay at this hotel was nothing short of perfect! From the moment we arrived, Apo, Sah, and the entire crew made us feel like family. I’ve traveled extensively, but this was genuinely the best experience I’ve ever had. The professionalism and warmth of the staff were remarkable—from the front desk team to the housekeeping staff. Anything we needed was provided promptly, and they went above and beyond to make sure we felt comfortable. The highlight? They saved my wedding day! We were running late to the mosque, and the staff stepped in to ensure we got there on time. It was a gesture I’ll never forget, and it meant the world to us. Thank you all, truly, from the bottom of my heart. I could write a novel about how incredible our stay was. Without a doubt, this will be our go-to place every time we visit Istanbul. Highly recommended!

Excellent stay at the greatfortune design hotel. The staff are extremely helpful and lovely, really good customer service. The hotel is very clean and comfortable as I was a Solo traveler, I felt extremely safe in the hotel and area surrounding the hotel. Everything is nearby, shops and restaurants 5 min walk away and tram 3 min walk away from the hotel. The hotel has a lot of activities information and complimentary Sauna and steam room for guests. Breakfast was okay and not too busy which I really liked. Very calm and relaxing atmosphere. The staff also gave me a complimentary fruit platter on my last evening, that was very lovely and thoughtful of them. Also it was really nice of the hotel staff to take care and the fact I can leave my luggage in the hotel room until my taxi arrived late afternoon. They did not make me rush to checkout! which I really liked about this hotel, Again excellent service. Thank you for your lovely hospitality. 5* service! :)

The hotel was very clean. The breakfast is delicious. The staff are all very cooperative, nice ,polite and helpful , especially Abdullah ( who's very oragnised), Omar( who's very hospitable, caring and highly reliable) , Shyama( lovely with nice spirit) , Cihan( who was kind and friendly), Badran( organized and supportive )and Burak , all are very cooperative. They're all very nice and made the stay more enjoyable . The location is too close to the tram. The area is accessible to various facilities. I highly recommend staying here. Airport pickup was exactly on time . The room was ready as we arrived. We received a room upgrade upon arrival . We extended our stay as we enjoyed it

The hotel was clean and hotel staff were very good and polite and helpful.

I recently stayed at Great Fortune Design Hotel and Spa in Istanbul, and it was by far my best experience in the city. The hotel is clean, beautiful, and in a perfect location — but what truly made the trip unforgettable was the incredible staff. A heartfelt thank you to Mert, Shah, and Bilal — you each brought something special to our stay. Mert – Thank you for always being polite, professional, and helpful. You made sure everything ran smoothly, and your calm and respectful attitude made us feel at ease throughout our time there. We really appreciated your support whenever we had questions or needed help. Shah – Your warmth and energy lit up the room every time we walked in. You greeted us with a big smile and good conversation, always showing genuine care. You were incredibly sweet and attentive with my mum, and we’re both really grateful for the way you looked after her. Bilal – You were absolutely exceptional. Your kindness, thoughtfulness, and attentiveness were truly unmatched. From the moment we arrived, you made sure my mum felt comfortable and at ease. You consistently checked in on her, made sure she had everything she needed, and your gentle, caring nature really stood out. You went above and beyond in so many ways, making us feel not just looked after, but truly cared for. Your presence was incredibly comforting, and I will always remember how you made this stay so special for us. Whether it was a late-night request, a small favor, or just a friendly chat, the three of you were always there — helpful, kind, and sincere. You made us feel truly welcome, safe, and looked after, which is something I’ll never forget. Thank you again for making this trip feel like home. I’ll definitely be coming back, and I’ll recommend this hotel to anyone visiting Istanbul — especially because of the amazing people working there.