I don’t even know where to begin. My stay at this hotel was nothing short of perfect! From the moment we arrived, Apo, Sah, and the entire crew made us feel like family. I’ve traveled extensively, but this was genuinely the best experience I’ve ever had. The professionalism and warmth of the staff were remarkable—from the front desk team to the housekeeping staff. Anything we needed was provided promptly, and they went above and beyond to make sure we felt comfortable. The highlight? They saved my wedding day! We were running late to the mosque, and the staff stepped in to ensure we got there on time. It was a gesture I’ll never forget, and it meant the world to us. Thank you all, truly, from the bottom of my heart. I could write a novel about how incredible our stay was. Without a doubt, this will be our go-to place every time we visit Istanbul. Highly recommended!
Ajla
жовтень 2024 р.
The location of the Great Fortune Design Hotel is excellent, with most major attractions within walking distance. The tram station is close by, making it easy to get around the city, though the metro is a bit farther. We booked two rooms through Booking.com at a very good price, and one of them was upgraded upon arrival, which was a pleasant surprise. The hotel staff was extremely friendly and helpful, assisting us with restaurant suggestions and taxi bookings. The rooms were reasonably clean and were tidied up daily, with free water bottles provided each day, which was a nice touch. Breakfast was included in the stay, and while not extraordinary, the buffet offered a decent variety of options. Despite there being only one elevator, we never experienced long wait times. Staying on a higher floor helped reduce some of the street noise; we were on the 4th floor, and it was manageable.
Maki
жовтень 2024 р.
location is perfect. breakfast is good staff is very nice the room is clean
Elena
червень 2023 р.
Excellent stay at the greatfortune design hotel. The staff are extremely helpful and lovely, really good customer service. The hotel is very clean and comfortable as I was a Solo traveler, I felt extremely safe in the hotel and area surrounding the hotel. Everything is nearby, shops and restaurants 5 min walk away and tram 3 min walk away from the hotel. The hotel has a lot of activities information and complimentary Sauna and steam room for guests. Breakfast was okay and not too busy which I really liked. Very calm and relaxing atmosphere. The staff also gave me a complimentary fruit platter on my last evening, that was very lovely and thoughtful of them. Also it was really nice of the hotel staff to take care and the fact I can leave my luggage in the hotel room until my taxi arrived late afternoon. They did not make me rush to checkout! which I really liked about this hotel, Again excellent service. Thank you for your lovely hospitality. 5* service! :)
Natasha
лютий 2024 р.
The hotel was very clean. The breakfast is delicious. The staff are all very cooperative, nice ,polite and helpful , especially Abdullah ( who's very oragnised), Omar( who's very hospitable, caring and highly reliable) , Shyama( lovely with nice spirit) , Cihan( who was kind and friendly), Badran( organized and supportive )and Burak , all are very cooperative. They're all very nice and made the stay more enjoyable . The location is too close to the tram. The area is accessible to various facilities. I highly recommend staying here. Airport pickup was exactly on time . The room was ready as we arrived. We received a room upgrade upon arrival . We extended our stay as we enjoyed it
Hibrahim
липень 2023 р.
Staff were very accommodating, especially Bilal, Shah. Mert, Mustafa who were always happy to help with any enquiries! Both breakfast staff were very helpful too who were more than happy to make fresh fried Eggs/Omelette on request. Location wise was perfect, all walking distance to the main tourist attractions, all being within a 10 minute walk.
Hassan
грудень 2024 р.
The hotel was clean and hotel staff were very good and polite and helpful.
Mina
жовтень 2023 р.
Spacious and very clean rooms even better looking hotel and rooms than in pictures. Staff is very nice, professional and helpful. Overall experience was great there wasn't a one thing we didn't like. We will for sure come back.
Andrea
березень 2024 р.
We stayed here with my wife and son while I was working in Istanbul. Mr. Fateh and his team including Mr. Yovan at the front desk, and his concierge team, were all very friendly, professional and accommodating. Because of the staff, our stay became very good and they ensured that our stay was comfortable. We would like to thank them for their assistance. The hotel itself is a good city hotel, great for location, and close to all sights and amenities. Very easy to find our way around. We used the hotel spa on two occasions and were again treated well and found the facilities to be clean and orderly. Thank you again for a good stay.
Archin
липень 2022 р.
The whole experience was excellent, from the moment I stepped into the hotel. The staff was very kind to us from all points of view. We got cold while we travelled here and the staff sent us tea in our room and asked us frequently how we felt. Also, they allowed us to late checkout as we didn't felt well. Shakh, if you see this, I want you to know that thanks to your altruism and hospitality we will return to Turkey. The room I stayed in was very spacious and immaculately clean. Also, the breakfast was very good, with fresh products and pleasant music in the background. The hotel is very close to all the tourist attractions, but also to the means of transport. So, if you want to make a safe choice, without unpleasant surprises, you should stay here.
Gabriel
серпень 2024 р.